ARE SOLD OUT PRODUCTS RENEWED?

It all depends on the availability of the product. You can at any time write to MaudeDasereau@gmail.com ask if a product will be back in stock. You can also enter your email address at the designated place under the desired product to be notified when it is available again,

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WHAT SHOULD I DO IF I RECEIVE AN ITEM NOT MATCHING MY ORDER?

If you received an item that you did not order, write us at MaudeDasereau@gmail.com 

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IS IT POSSIBLE TO RECEIVE INFORMATION REGULARLY AND DIRECTLY TO MY ELECTRONIC ADDRESS ON THE LATEST NEWS?

Yes. All you need to do is access the newsletter and you will receive information on news, lookbook and events. You can also follow us on our facebook page.

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CAN I UNSUBSCRIBE TO THE NEWSLETTER?

You can unsubscribe very easily. When receiving our newsletter you can unsubscribe. It is also possible to write to us and ask to withdraw from our newsletter.

 

HOW TO BUY?

It's pretty simple. Just follow the steps that follow.

1. Look at the products that interest you. By clicking on the photo, you can enlarge it to better see the product (composition, available sizes, reference and price).

2. Select the item of interest, in the correct color and size, and add it to the basket. You can then continue to buy or place your order.

3. If you wish, you can confirm your order.

4. Choose a delivery method. The price of the delivery will be displayed at this time.

5. Choose a payment method.

6. Confirm your order.

7. You will receive a confirmation email.

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ARE THERE DIFFERENT CONDITIONS WHEN THE ITEMS ON SALE?

Yes. All items on sale and / or purchased with a promotional code are final sales. There is no return possible. No refund, return or exchange on products purchased at sales such as Black Friday / Cyber ​​Monday / Boxing Day. All promotions offered on the online store can not be combined with other promotions. 

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CAN I OBTAIN A PRICE ADJUSTMENT IF AN I-PURCHASED ITEM BECOMES DOWNSTREAM?

Unfortunately, we do not offer any price adjustments on all products.

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I PURCHASED ITEMS AWAY OR A FEW DAYS BEFORE A DAY OF PROMOTIONS. IS IT POSSIBLE TO HAVE THE SAME REBATE?

Unfortunately promotions can not apply on previous purchases.

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HOW DO I KNOW IF I BUY GOOD GRAND?

A chart of sizes is available below each product. Just measure the different parts of your body where the measurements are calculated to arrive at the right result.

 

IS THERE A PLACE WHERE YOU CAN GO TO TRY CLOTHES?

Yes, it is now possible for you to come and shop directly at our Boutique House located in Boucherville. The Boutique House is open according to the appointment ranges in our section in order to book your appointment "RDV online" . New items, clothing, jewelery and accessories that have never been sold on the web are at your disposal. You will also be able to shop for clothes that are available online. Do not hesitate to write to us for any questions! MaudeDansereau@gmail.com

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